Privacy Policy
FreshBoxAU respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
Information We Collect
- When you place an order, we collect your name, delivery address, email, phone number and payment information.
- We may also collect information you provide when contacting our customer care team.
How We Use Your Information
- To process and deliver your orders
- To communicate with you about your orders and provide customer support
- To process payments and prevent fraud
- To improve our website and services
- To send you marketing communications [only if you have opted in]
Cookies
- Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.
Sharing Your Information
- We share your information only with trusted third parties needed to fulfil your order, such as payment processors and delivery carriers. We do not sell your personal information.
Data Security
- We take reasonable steps to protect your personal information against unauthorised access, loss or misuse.
Your Rights
- You may request access to, or correction of, your personal information at any time.
Contact
- For any privacy questions or requests, email us at [email protected].
Policy Changes
- We may update this policy from time to time. The latest version will always be posted on this page.